Below are our online policies for Privacy, Copyright, COPPA,
and Ethics. If you have any questions or comments,
please feel free to
we handle the information we gather when you visit our web site.
server activity logs - Like most web servers on the Internet,
our servers collect and store all of the information that your
web browser sends when it requests a web page, including:
- the name,
domain, and numerical Internet address of the "host"
computer (typically a computer belonging to your Internet
Service Provider and not your personal computer) from which
you access the Internet. For example, your host computer's
name is Harriet and its numerical address is 184.108.40.206;
- the date
and time you accessed our site;
- the Internet
address of the web page that you came from;
- the page
you requested from our site and the number of characters sent
to your computer; and
- the information
your web browser software sends as its so-called "User
Agent," which typically identifies the browser software
and may also indicate the operating system and type of CPU
used in your personal computer.
- It is
impossible to determine the actual identity of an individual
user from this information. The logs are periodically summarized
and analyzed in order to study site usage over time and to
perform other studies to help us improve the site's organization,
performance, and usefulness.
mail - When you send us personal identifying information
via e-mail (that is, in a message containing a question or comment,
or by filling out a form that e-mails us this information), we
use it to respond to your requests. We may forward your e-mail
to individuals who are better able to answer your questions. We
do not retain or distribute lists of e-mail addresses to any parties
outside of Chile Traditions. In no event, do we distribute lists
of e-mail addresses.
transfer protocol (FTP) - Many Chile Tradition sites using
the file transfer protocol may also store your e-mail address
if your web browser is configured to provide it. By default most
web browser software does not send your e-mail address; this option
is configured through your browser preferences. In Netscape Navigator,
for example, this option must be set by you through the Advanced
preferences category by the item labeled, "Send e-mail address
as anonymous FTP password."
surveys - When you voluntarily provide us with personal
information as part of an online survey, we use it to perform
various quantitative and qualitative analyses to improve customer
service and satisfaction. You are under no obligation to participate
in such surveys. Non-participation will not inhibit your use of
our web site in any way. If you provided the information to us
in error, you may request its removal at any time.
products - When you voluntarily provide us with personal
information such as name, shipping and billing address, and credit
card number when ordering products online, we use the information
to fulfill your order. We may forward the information to other
computer systems (such as secure electronic commerce servers)
to complete the requested transaction.
information - We may collect information from you, with
your permission, that will allow us to provide various customer
services, such as promotional materials and product or service
availability notices. We will remove such information at your
and release of gathered information
We want to make it clear that we will not obtain personal identifying
information about you when you visit our web site, unless you choose
to provide such information to us. We do not attempt to identify
individual users or share any information we receive with any parties
outside of Chile Traditions. The only exceptions to this are:
authorized law enforcement investigations wherein Chile Traditions
has been served with an appropriate warrant to provide specific
- a suspected
attempt to deliberately circumvent our system's security with
the intent to gain unauthorized access or to do physical damage
for example, an attack by hackers. In this case, collected information
associated with a suspected intruder will be provided to the FBI.
of collected information
- Cookies -
Some applications may save a "cookie" on your computer's
hard disk to provide a temporary history of actions taken. A common
example is the tracking of items placed in an online "shopping
basket." We do not retain any record of "cookies"
beyond what is necessary for running the application.
- Web server
activity logs - Monthly extracts of the log files are archived
and stored off-line at our discretion for an indefinite period
of time. Some statistical summaries derived from these data may
be retained online or off-line at our discretion for an indefinite
period of time.
- E-mail -
Information collected via e-mail will be retained at our discretion
in a directly readable form for as long as necessary to complete
our response. The e-mail itself may be retained in an archival
- Online surveys
- Information collected via online surveys may be maintained at
our discretion for an indefinite period of time.
information - Such information may be maintained at our discretion
for an indefinite period of time.
- All content
provided on this web site, including but not limited to button
icons, formatting, graphics, images, logos, software, and text,
is copyrighted by Chile Traditions under United States law and
is protected by worldwide copyright laws and treaty provisions.
Any reproduction, modification, storage in a retrieval system
or retransmission, in any form or by any means, electronic, mechanical,
or otherwise, for reasons other than personal use, is strictly
prohibited without prior written permission.
- You are welcome
to make a link to any of the Company Name web pages published
on the Internet. There is no need to request permission.
- Use of the
Chile Traditions logo is prohibited without written permission.
Company Name does not operate a commercial web site directed to
children under 13. We do not collect personal information from children.
We do not have actual knowledge that we are collecting personal
information from children. If at a future date Chile Traditions
establishes or provides services on a web site that in anyway meets
the criteria of the Act, Chile Traditions will ensure that full
compliance is met by Chile Traditions in every aspect of the Act. Compliance
- Chile Traditions
depends on the skills, abilities and commitments of all employees,
but also on their integrity and collective common sense. Our employees
are involved with our customers, suppliers, fellow employees,
shareholders, and the community in which we operate.
- Chile Traditions
customer satisfaction by providing customers with quality
products and services that are innovative and responsive to
our suppliers fairly, honestly, and objectively.
our employees in a fair and evenhanded manner and foster an
office culture that is diverse and is based on trust, mutual
respect, teamwork, and integrity.
pursue growth and profitability, while always keeping ethical
standards in the forefront of our activities.
- act ethically
and as responsible and responsive corporate citizens in compliance
with the law in the community of which we are a member.
- Chile Traditions'
employees are encouraged to seek guidance or to report suspected
violations of our standards. All calls are treated confidentially
to the extent permitted under the law.